Term of Use

Welcome to ZEE5, we provide you both free and subscription based service that allows our end users to access entertainment content including movies and series streamed over the internet to certain Devices. These Terms of Use ("Terms of Use") govern your use of our service.

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

The website, www.zee5.com and its website and Application is owned, operated and maintained by Zee Entertainment Enterprises Limited ("ZEEL").

PLEASE READ THE TERMS CAREFULLY BEFORE USE OF THE ZEE5 SERVICES. THESE TERMS CONSTITUTE A LEGAL AND BINDING AGREEMENT BETWEEN YOU (THE END USER OF ZEE5) AND ZEEL (THE OWNER OF ZEE5), AND GOVERN YOUR USE OF THE ZEE5. BY CHECKING/CLICKING ON THE ``I AGREE`` LINK AND/OR BY DOWNLOADING AND/OR INSTALLING AND/OR BROWSING OR USING ZEE5, YOU EXPRESSLY ACCEPT THE TERMS. IF YOU DO NOT ACCEPT TO THE TERMS, PLEASE DO NOT BROWSE AND/OR DOWNLOAD AND/OR INSTALL AND/OR USE ZEE5.You agree and grant permission to Zee5 to send WhatsApp notifications to your registered mobile number. In case you wish to opt out of receiving WhatsApp notifications, you may go to 'Edit Profile' inside the Zee5 app and untick the 'I want to receive updates and notifications over Whatsapp' checkbox.

For the purpose of these Terms of Use, the terms "You" "Your" or "User" shall mean any person, natural or legal who uses or browses ZEE5. The term "We", "Us", "Our" shall mean ZEEL.

ZEEPLEX

Q. What is ZEEPLEX?

A. Experience Movie Magic like never before with ZEEPLEX – A premium video on demand service where you can watch upcoming blockbusters on pay-per-view basis. With brand new blockbusters coming every month, ZEEPLEX will soon be India ka Naya Multiplex

Q. How to watch content on ZEEPLEX?

A. ZEE5 consumers can easily discover latest blockbusters available on ZEEPLEX. Here’s where you can access the content

• Top carousal with latest blockbuster content on the Homepage

• • The ZEEPLEX space on the Homepage showcasing currently available and upcoming blockbuster content

• • The ZEEPLEX navigation element on the top menu bar

• • Utilization of platform search functionality on ZEE5 App or Website

Upon selecting content from any of the above options, you can watch trailers of blockbuster movies and rent the content on ZEEPLEX landing page.

On clicking rent, you will be guided to login or register with ZEE5. This will be followed by a list of supported payment options where you can complete the transaction and start enjoying the content.

Note that 48 hours will be given to start watching ZEEPLEX content as this is a pay-per-view service (pack validity). Also, once you’ve started watching, the session will last for 6 hours (watch time validity). You can pause and resume the content multiple times only within watch time validity. Furthermore, ZEEPLEX content will not be available for download or offline viewing. Recording/transmitting the ZEEPLEX content in any manner is strictly prohibited and will make you liable for stringent legal action. Watch time validity will be considered as per applicable local time in your country of viewing.

Q. How to buy/rent content on ZEEPLEX?

A. Once you have clicked the ‘Rent’ button for the content offered, you will be presented with multiple payment options. The payment options for ZEEPLEX are Credit/Debit Card, Net Banking and Wallet. As a pay-per-view service, additional viewing of ZEEPLEX content will require further purchase. The transaction with ZEEPLEX will be non-refundable, non-transferrable and cannot be carried forward for any reason once the watch time validity ends. Each transaction for ZEEPLEX is unique to individual subscriber and cannot be shared with any other person.

Q. How will I know about the validity left for viewing ZEEPLEX content after transaction?

A. A confirmation message (SMS & Email) will be sent to you after a successful transaction. This will inform you about the pack and watch time validity. This information will also be visible on app and web once the transaction is completed. Watch time validity shall be within the local time zone in your country of access.

Q. Can I watch ZEEPLEX content on multiple devices?

A. After renting the content, it can be watched across 2 devices however, at any given point, you can watch it on only one single device. You can start viewing, pause and resume on your second device only if you have logged in using the right credentials and your watch time validity has not expired. The start time and end time will remain unchanged for both devices.

Q. Can I watch ZEEPLEX content if I have an existing subscription of ZEE5 Premium or ZEE5 Club?

A. ZEEPLEX will be available to the users on a pay-per-view basis only. Hence, it will not be included within existing ZEE5 Premium and ZEE5 Club subscriptions and it cannot be clubbed with any other offers on ZEE5 and has no residual value.

Q. Can I purchase/rent movies in advance on ZEEPLEX?

A. The rental / transaction for ZEE Plex content will be possible only once it has been released and is made available on ZEE5 Platform